Terms & Conditions
These are the basic Terms and Conditions of purchasing coaching with me. By your payment, you agree to these.
By your payment you are contracting with Matthew to receive “life coaching” only, which is limited to advice and support for personal growth. Nothing that Matthew says to you should be taken as legal or financial advice. Please note that Matthew is qualified as a counsellor, however this means he is trained as a personal growth professional rather than a mental health professional or allied medical professional. If you need assessment or treatment for any mental health concern or illness then you agree to seek that elsewhere, for example from a clinical psychologist.
You are paying Matthew for the coaching sessions he provides for you, and not for any outcome. All outcomes from coaching are solely your responsibility, as they are dependent on your choices and efforts.
Matthew reserves the right to cease providing services to you at any time and for any concern which he considers reasonable. In the event of such denial of further service Matthew will provide you with a refund for any sessions you have not received or which you have not forfeited, calculated by dividing the cost of the coaching package by the number of sessions offered, minus $100.
You may reschedule any booked session with Matthew provided you give him at least 24 hours notice. Both cancellations of less than 24 hours notice, and any failure to attend any session, will mean that you forfeit that session.
The Coaching Ethos
What ethos should you bring to being a coaching client, so that you get the most out of it?
Well it's different to how some people approach, say, psychology, where they might come with a passive attitude and expect the professional to do all the work. In fact, this is why I shifted into coaching, because I want to work with people with the right ethos - precisely because I love working with people who are committed to great improvements, and for that reason typically achieve great things. In coaching the progress is up to the client: the more you put in, the more you get out. You're right for coaching if:
You want to take a hopeful and active approach to life.
You intend to work harder than me.
You are willing to be challenged with radical honesty: you seek truth and progress, over ego or comfort.
You are willing and able to connect with others not only intellectually but also at the level of the heart.
You genuinely want to let go of your fear and suffering, and create a happy and flourishing life.
And here's the big three:
You see the cause and solution of your problems as within you, not in others or the world.
You fully accept that I can only be a guide, and that you are 100% responsible for your outcomes.
You are willing to take radical ownership of your thoughts, choices, and how your life looks, and to see how far that ownership can take you in recreating everything.
Coaching is not for couch potatoes. Coaching is for people who want to live positive, active lives when it comes to their emotions, their achievements, their relationships, and so in.